Types of Patients

We welcome a wide range of patients to our telehealth consultative service.

Public patients (ie: uninsured patients)
Private patients (ie: those with private health insurance)
Self-funded patients (ie: uninsured patients willing to pay directly to have their care provided, in order to avoid the public hospital waiting list)
Department of Veterans’ Affairs (DVA) patients
Workers Compensation patients
Compulsory Third-Party insurance (CTP) patients

Workers Compensation & Compulsory Third Party insurance (CTP) patients

If the condition relates to a Workers Compensation or CTP claim, please bring your claim number, approval letter for appointment, insurer details, name and contact details of your case manager.

Department of Veterans’ Affairs (DVA) Patients

We welcome DVA patients as we accept the rebate from DVA for your care. If you are a Gold Card holder, then approval is straight forward. If you are a White Card holder, then approval will only be provided if it relates to a “Recognised Condition” that you were awarded the White Card for. It is recommended that both Gold and White Card holders get in touch with us to confirm your level of coverage for the operation you may require, so that approval can be coordinated if needed.

Take The First Step Towards Expert Psychiatric Care

If you are looking for a telehealth psychiatrist for yourself, your child or a family member, Focus Mind Care provides accessible online psychiatric care for patients across Australia.

Our team combines extensive sub-specialty training with broad clinical experience gained in Australia and overseas. We are committed to helping you better understand your concerns, navigate the next steps with confidence, and access compassionate, evidence-based care tailored to your needs.